Consumer Policy

A Fair Deal for Consumers

Giving consumers a fair deal at home and away

The single market is not just about ensuring the public can travel hassle-free. It’s also about generating wealth and ensuring the customer comes first.

This can range from protecting your consumer rights whilst shopping within member states to preventing market stitch-ups to ensure UK consumers do not pay more for goods than people do on the continent.

The EU has introduced ceilings for roaming charges for calls, texts and data when travelling in other member states so that staying in touch with people back home doesn’t have to cost a fortune.

Did you know ?

British companies exported almost £123 billion worth of goods to EU countries in 2009.

That's over 60% of our total exports.

Data from HM Revenue and Customs, summary of import and export trade with EU

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A Fair Deal for Consumers at a glance

£123 billion	The amount British companies exported to the EU in 2009

1.02%	The annual average rate that exports to EU countries grows by.

94%	The percentage of airline ticket websites originally checked that are now compliant

EU

A Fair Deal for Consumers

A Fair Deal for Consumers

Giving consumers a fair deal at home and away

Did you know ?

The EU Near You

Find out what the EU is doing in your area and also find your local EU office.

A Fair Deal for Consumers at a glance

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